Privacy Policy
This policy explains what information Birdaboo collects, why, and the choices you have. We have tried to write it in plain language.
Who we are
Birdaboo is a mobile app that identifies pet birds from a photo, explains how to care for them and lets you keep a profile for each of your birds.
Birdaboo is operated by Ahmad Faour ("we", "us"). You can reach us at support@birdaboo.com.
The information we collect
- Account details. When you create an account we receive your name and email address from Apple or from your email sign-in. If you use Apple's "Hide My Email", we receive a private relay address instead. We also record your phone's country and language, the date you created the account, and whether you asked to receive tips and news.
- Your birds. The details you save for each bird: name, species, colour mutation, sex, hatch date, ring number, notes and the photos you add.
- Scan photos. A photo you scan is sent for identification. We do not keep scan photos on our servers. The result is saved in the scan history on your phone.
- Scan counts. The number of scans your account makes each day, so that we can apply the daily limit.
- Usage information. Anonymous events, such as a scan being completed or a care card being opened, recorded against a random ID that is not linked to your account.
- Messages. Anything you send us when you contact support.
What we do not collect
- We do not collect your precise location. Location details are removed from a photo before it is sent for identification.
- We do not read your contacts or your photo library. The app sees only the photo you choose, and can add an image to your photos only when you tap "Save Image".
- We do not show advertising, we do not track you across other apps or websites, and we do not sell your information.
How we use your information
- To run the app: sign you in, identify birds, show care information and keep your birds' profiles.
- To back up your birds to your account and restore them on another phone.
- To apply daily limits and prevent misuse of the service.
- To send the one-time codes you need to sign in by email.
- To send tips and news by email, only if you asked for them. You can stop them at any time in Settings.
- To understand how the app is used and improve it.
- To answer you when you contact us, and to meet legal obligations.
Identifying birds with AI
When you scan a bird, the photo is sent to an AI service to be identified. At present this is Google's Gemini model, reached through Vercel's AI Gateway. The app asks for your agreement before your first scan.
We do not keep the photo on our servers after the result is returned. The AI service processes the photo under its own terms.
Identification results are estimates and can be wrong. The app shows a confidence level and lets you correct a result.
Who we share information with
We share information only with the service providers that help us run Birdaboo, and only as needed for that purpose:
- Supabase: accounts, the database and private photo storage.
- Vercel and Google: identification of scan photos.
- Resend: delivery of sign-in emails.
- Apple: Sign in with Apple.
- Rork: app infrastructure.
We may also disclose information when the law requires it.
Where your information is stored
Your information is stored and processed on servers run by the providers listed above. These servers may be located outside Saudi Arabia and outside the country where you live.
How long we keep it
- Your account and your birds are kept until you delete your account.
- When you delete your account, your account details, your birds and their photos are erased from our systems. Copies in routine backups are cleared within 30 days.
- Scan photos are not kept.
- Anonymous usage information is not linked to you and may be kept to help us improve the app.
Your choices and rights
- You can view and edit your birds in the app at any time.
- You can delete your account and everything in it from Settings, under "Delete account". See how to delete your account.
- You can turn tips and news on or off in Settings.
- You can ask us for a copy of your information, or ask us to correct or delete it, by writing to support@birdaboo.com.
- If you believe we have not handled your information properly, you can complain to the data protection authority in your country. In Saudi Arabia this is the Saudi Data and Artificial Intelligence Authority (SDAIA).
Children
Birdaboo is not intended for children under 13. If you are under 18, please use Birdaboo with the permission of a parent or guardian.
Security
Information is encrypted in transit, photos are kept in private storage, and each account can reach only its own data. No system can be guaranteed to be completely secure, but we work to protect your information.
Changes to this policy
We may update this policy as the app changes. We will change the date at the top of this page, and we will tell you in the app if a change is significant.
Contact us
Questions about this policy or your information: support@birdaboo.com.